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Frequently Asked Questions (FAQ) – Bikvey Pakistan

1. What is Bikvey Pakistan?

Bikvey Pakistan is an online shopping and selling platform that connects customers with trusted sellers offering a wide range of products — from electronics and fashion to home and lifestyle items.

2. Is it free to create a seller account on Bikvey?

Yes. Sellers can register on Bikvey for free and list their products. Bikvey provides a platform to showcase your items and reach customers across Pakistan.

3. How can I place an order as a customer?

Simply visit bikvey.pk, browse the products, add items to your cart, and proceed to checkout. You’ll receive order confirmation and delivery updates by SMS or email.

4. What are the payment methods available?

Bikvey offers multiple payment options:

  • Cash on Delivery (COD)
  • Bank Transfer
  • JazzCash / EasyPaisa
  • (Credit/debit card payment options coming soon)

5. How long does delivery take?

Delivery within Pakistan usually takes 2 to 7 business days, depending on the city and courier service.

6. What is the shipping cost for customers?

  • Free shipping is available on orders over PKR 5,000
  • A standard delivery fee applies to orders below that amount

7. Can I return a product if I’m not satisfied?

Yes. Customers can request a return or exchange within the specified return period if the item is:

  • Damaged
  • Incorrect
  • Defective

Return requests can be initiated by contacting customer support.

8. How do I become a seller on Bikvey?

To become a seller:

  1. Go to bikvey.pk
  2. Click on "Sell on Bikvey"
  3. Fill out your seller profile and product details
  4. Start receiving orders once your account is approved

9. Does Bikvey offer support for sellers?

Yes. Bikvey provides seller support for order processing, product listings, and customer communication.

10. How can I contact Bikvey customer support?

You can contact the support team through:

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