Bikvey's Free & Easy Returns Policy for a Stress-Free Shopping Experience
Free & Easy Returns Policy
At Bikvey, we ensure a smooth and hassle-free shopping experience. If your product is damaged, defective, incorrect, or incomplete at the time of delivery, you can easily raise a return request via the Bikvey app or website.
Key Details of Our Return Policy:
- Timeframe for Returns
Return requests must be submitted within 14 days of delivery for all eligible items.
2. Authenticity Guaranteed:
- All Bikvey Business Vendor products are 100% authentic, provided by trusted brands, and covered under our 2x Money Back Guarantee.
- Note: Groceries and Digital Goods are excluded from this guarantee.
Warranty Information:
- Electronic Appliances & Mobile Phones:
- For issues after usage or beyond the return policy period, check if the product is covered by the seller's or brand's warranty.
Change of Mind Policy:
- Returns for change of mind are not accepted. Please decide carefully before purchasing.
Valid Reasons for Returns:
- Damaged or Defective Products:
- Items that are physically destroyed, broken, or not functioning as intended.
- Incomplete Products:
- Missing items or accessories from the delivered product.
- Incorrect Products:
- Wrong item, size, color, fake product, or expired product delivered.
- Mismatch with Description:
- Products that don’t match the advertised description or pictures.
- Unfit Size:
- Items that do not fit due to size issues.
Shop confidently with Bikvey, knowing your purchases are protected every step of the way!
